by Planet Xchange
how it works:
Planet Xchange has provided name brand, one-of-a-kind items to our community for 20+ years, and we are ready to give back! With each Restyle Box, you receive 4-6 stylish items that are picked specifically for you by one of our Restylists, and each Box is shipped to you at no obligation whatsoever!
When will my account be charged?
Our relationship begins when your Restyle Box is ordered. At that time, your credit card will be charged $25 (the amount of the Restyle Box discount).
From that time on, your personal Restylist is busy preparing your order. Each Restyle Box is unique, and personally chosen just for you. Because we are choosing from pre-loved and recycled items – no 2 are alike.
10 days after you receive your Restyle Box, your account will be charged only for those items kept, and your $25 deposit will be credited towards your purchases. If you wish to return any or all items, simply request a free shipping label, and return them within 10 days. Once we receive them, your account will be credited accordingly. If all items are returned, your $25 deposit will be refunded back to you. There’s no risk, and no obligation.
Restyle Box Return Policy
We hope you love everything in your Restyle Box, but in the event you would like to return an item, we make it simple.
- Request a shipping label from us here: Shipping Label Request Form
- Ship item(s) through any US Post Office or USPS mailbox no later than 7 business days after receiving them.
If no items are returned within 10 days, we’ll assume you love everything, and your account will be charged for the remaining balance.
You will never be charged for items you don’t want to keep, only those you love. We do our best to provide you with the most “restylish” items available, at prices way below retail. One of the ways we are able to achieve this is by buying & selling items in bulk. We also limit our costs (and yours) by shipping multiple items at a time. Please send all unwanted items back in the return bag provided. We will pay for return shipping, but please keep in mind that only one free shipping label is provided per order.